HELPDESK
Frequently Asked Questions
Forex FAQ
The Daily Loss Limit is the maximum your account can lose in any given day. Daily Loss Limit is calculated using the previous day balance which resets at 5 PM EST. The Daily Stop compounds with the increase in your account.
Example: if your prior day’s end of day balance (5pm EST) was $100,000, your account would violate the daily stop loss limit if your equity reached $95,000 during the day. If your floating equity is +$5,000 on a $100,000 account, your new-day (5pm EST) max loss is based on your balance from the previous day ($100,000). So, your daily loss limit would still be $95,000.
Maximum drawdown is the maximum your account can drawdown before you would hard breach your account. When you open the account, your Maximum Drawdown is set at a defined % of your starting balance. This % is static and does not trail.
Yes. We will consider you inactive and your account will be breached if you do not have any trading activity on your account for 30 consecutive days.
- Forex: 1 lot = $100k notional
- Index: 1 lot = 1 Contract
Exceptions:
SPX500: 1 lot = 10 contracts
JPN224: 1 lot = 500 contracts - Cryptos: 1 lot = 1 coin
- Silver: 1 lot = 5000 ounces
- Gold: 1 lot = 100 ounces
- Oil: 1 lot = 100 barrels
- Soft breach means that we will close all trades that have violated the rule. However, you can continue trading in your Evaluation or Funded Account
- Hard breach means that you violated either the Daily Loss Limit or Max Drawdown rule. Both rules constitute a hard breach. In the event you have a hard breach, you will fail the Evaluation or have your Funded Account taken away.
Positions can be held over the weekend.
Opening a position within 3 minutes before or after a News Event is prohibited. Any traders identified as having opened a position during a News Event are subject to having that position closed and the associated P&L removed from their account, having the leverage on their account reduced or having their account breached altogether. The Company has sole and absolute discretion in determining what constitutes a News Event. This rule is intended to protect the integrity of our program and is not meant to penalize traders who inadvertently trade through a news event.
No.
The Consistency Rule is a risk control measure applied to all new Evaluation plans (Forex only) starting April 16, 2025 (EST) and will not affect existing plans.
It ensures traders generate profits through steady, repeatable performance, rather than relying on a single large or high-risk trade.
To pass your evaluation, your best trading day must not exceed 45% of your total profit target for the challenge.
Best Trading Day is calculated based on the equity snapshot at 5:00 PM EST.
This means your profit for each day is measured as the difference between today’s 5 PM EST equity and yesterday’s 5 PM EST equity.
- Formula for Consistency Score= (Best Trading Day ÷ Total Profit Target) x 100
Threshold: Must be ≤ 45% to pass the evaluation
- Formula for Profit Target Readjustment(if threshold is breached) = (Best Trading Day ÷ 45) x 100
- Example:
Suppose your evaluation profit target is $8,000, and your best trading day shows a profit of $4,000.
Consistency Score Calculation:
($4,000 ÷ $8,000) x 100 = 50%
That means your best day accounts for 50% of your total profits — which exceeds the 45% threshold.
Since we don’t allow this threshold to be breached, the system will adjust your profit target upward to bring your Consistency Score back to exactly 45%.
Adjusted Profit Target Calculation:
($4,000 ÷ 45) x 100 = $8,888.89
You will need to continue trading until you reach the new adjusted target.
- In the evaluation phase: You will not be able to pass the challenge until your overall profit exceeds the adjusted target.
- In the funded phase: You will not be eligible for a payout until your consistency score is within 45%. You can continue trading to balance it out.
Once you pass the Evaluation, we provide you with a Funded account, backed by our capital. The capital in your Funded Account is notional and may not match the amount of capital on deposit with the Liquidity Provider. A Funded Account is notionally-funded when actual funds in the account (i.e., the equity in a Funded Account represented by the amount of capital) differs from the nominal account size (i.e., the size of the Funded Account that establishes the initial account value and level of trading). Notional funds are the difference between nominal account size and actual capital in a Funded Account.
Use of notional funding does not impact your trading conditions in any way.
Upon passing your Evaluation, you will receive an email with instructions on how to access and complete both your “Know Your Customer” verification and your “Trader Agreement”. Once both are completed and supporting documentation is provided, your Funded Account will be created, funded and issued to you typically within 24-48 business hours. You will receive a confirmation email once this account is being enabled.
The rules for the Funded Account are exactly the same as your Evaluation account. However, with a Funded Account, there is no profit target.
The maximum position that you may open is determined by your available margin. We reserve the right to increase the margin requirement, limit the number of open positions you may enter or maintain in the Funded Account at any time, and to revise in response to market conditions the drawdown levels at which trading in the Funded Account will be halted. We or the Broker reserve the right to refuse to accept any order.
For purposes of managing risk and minimizing transaction costs, we may offset or negate market risk and act as the direct counterparty to certain trades initiated in the Account. Such trades are executed at prices provided by arm’s length third parties. This framework is intended to ensure you receive real market execution on your trades, while simultaneously allowing us to manage risk dynamically by routing existing positions or future orders to third parties for execution as we deem appropriate. We believe that such real market execution and dynamic risk management would not be possible or as cost-effective if trades were executed in simulated accounts. Regardless of whether we act as counterparty to your trades, the gain or loss on your funded account is not calculated differently. However, when we act as the counterparty to your trades, there is an inherent potential conflict of interest because your trades do not result in net gain or loss to us, as your trades would if we were not the direct counterparty.
No. We do not have any control over pricing from the liquidity provider or on the executions on your trades.
To qualify for a payout, your best trading day must not exceed 45% of your total profits.
Best Trading Day is calculated based on the equity snapshot at 5:00 PM EST.
This means your profit for each day is measured as the difference between today’s 5 PM EST equity and yesterday’s 5 PM EST equity.
Once a payout is successfully processed, your best trading day and cumulative total profit will reset.
- Formula for Consistency Score = (Best Trading Day ÷ Total Profits) x 100
Threshold: Must be ≤ 45% to be payout eligible.
Example:
Let’s say a trader receives their funded account on April 1 and has never made a withdrawal.
They earn the following profits over several trading days:
- Day 1:$500
- Day 2:$1,000
- Day 3:$2,500 (this is their best trading day so far)
- Day 4:$1,000
By Day 4, the trader’s cumulative total profit is $5,000, and their best trading day (day 3) is $2,500.
Using the formula:
Consistency Score = (Best Day ÷ Total Profit) x 100
= (2,500 ÷ 5,000) x 100 = 50%
Since 50% exceeds the 45% threshold, the trader is not yet eligible for payout.
The trader continues trading and earns another $1,500 on Day 5.
Now their cumulative profit becomes $6,500, and their best day remains $2,500.
New Consistency Score = (2,500 ÷ 6,500) x 100 = 38.46%
Now that the score is below 45%, the trader becomes eligible for payout.
Our bi-weekly payout system allows funded traders to request withdrawals every 14 calendar days, instead of waiting for a full month. This provides faster access to profits for those who trade consistently and within the rules.
- The 14-day cycle starts from the day your funded account is activated, or from the date of your last processed payout.
- Once a payout is successfully made, a new 14-day cycle begins.
Eligibility
Bi-weekly payouts apply only to new Forex Evaluation Plans after April 16, 2025.
If your account was created before this date, the standard monthly payout schedule still applies.
You may skip a payout and request later — but the next eligibility will always be 14 days after your last payout, not from the last eligible date.
This update does not apply to Crypto or Instant Funding accounts.
Requirements to meet when requesting a payout
To qualify for a bi-weekly payout, you must:
- Be in a Funded account (not in Evaluation phase)
- Be in net profit (above your starting balance)
- Have no active breaches or rule violations
- Meet the 45% Consistency Rule (i.e. your best trading day must not exceed 45% of total withdrawable profit)
Note:
- When you submit a request, your account will be temporarily locked to allow for accurate and seamless processing.
- Once a payout is processed, your best trading day, cumulative profits, and consistency score will reset.
Our technology is independently integrated with DXtrade, MatchTrader, and cTrader platforms via GooeyTrade.
You can trade any products streamed by the Liquidity Provider into the available platforms, as such products may change from time to time. This includes FX pairs and CFD Indices, Commodities, Metals, and Cryptocurrencies.
We offer up to 50:1 leverage on Forex, up to 20:1 leverage on Metals, up to 10:1 leverage on Indices, up to 5:1 leverage on Oil and up to 2:1 leverage on Cryptocurrencies.
Trading hours are generally set by the Liquidity Provider, unless set by our rules. We do not have any control over the trading hours. You can see the trading hours for each product by using the following methods:
- DXtrade – Right click symbol, select “Instrument Info”
- MatchTrader – Click symbol to expand, select “Info”
- cTrader – Navigate to Symbol Window, scroll down to see “Market Hours” for selected symbol
Opening a position within 3 minutes before or after a News Event is prohibited. Any traders identified as having opened a position during a News Event are subject to having that position closed and the associated P&L removed from their account, having the leverage on their account reduced or having their account breached altogether. The Company has sole and absolute discretion in determining what constitutes a News Event. This rule is intended to protect the integrity of our program and is not meant to penalize traders who inadvertently trade through a news event.
Upon purchasing an Evaluation, you will receive access to a trader dashboard where you can monitor your Evaluation and Funded Accounts. The dashboard is updated every time we calculate metrics, which occurs roughly every 60 seconds. It is your responsibility to monitor your breach levels.
We have risk management software that is synced with the accounts we create. This allows us to analyze your performance in real time for achievements or rule violations. As such, you must use an account that we provide to you.
Subject to our policy on Prohibited Trading as described below, you can trade using an automated strategy.
You are also prohibited from using any trading strategy that is expressly prohibited by the Company or the Liquidity Providers it uses. Such prohibited trading (“Prohibited Trading”) shall include, but not be limited to:
- Exploiting errors or latency in the pricing and/or platform(s) provided by the Broker
- Utilizing non-public and/or insider information
- Front-running of trades placed elsewhere
- Trading in any way that jeopardizes the relationship that the Company has with a broker or may result in the canceling of trades
- Trading in any way that creates regulatory issues for the Broker
- Utilizing any third-party strategy, off-the-shelf strategy or one marketed to pass challenge accounts
- Utilizing one strategy to pass an assessment and then utilizing a different strategy in a funded account, as determined by the Company in cooperation with the Company at its discretion
- Attempting to arbitrage an assessment account with another account with the Company or any third-party company, as determined by the Company in its sole and absolute discretion.
- Opening a position within 3 minutes before or after a News Event is prohibited. Any traders identified as having opened a position during a News Event are subject to having that position closed and the associated P&L removed from their account, having the leverage on their account reduced or having their account breached altogether. The Company has sole and absolute discretion in determining what constitutes a News Event. This rule is intended to protect the integrity of our program and is not meant to penalize traders who inadvertently trade through a news event.
- Attempting to arbitrage your account with another account with the Company or any third-party company, as determined by the Company in its sole and absolute discretion.
To view all Prohibited Uses, please review our Terms and Conditions here test : https://dashboardanalytix.com/client-terms-and-policies/?v=6864f389d987
Funded accounts receive the same pricing and commissions as charged by our Liquidity Provider to other, self-funded, retail trading accounts.
When trading a Funded Account for our firm, you are treated as an independent contractor. As a result, you are responsible for any and all taxes on your gains.
Charges come across in the name of dashboardanalytix.com.
You must be at least 18 years of age, or the applicable minimum legal age in your country, to purchase an Evaluation.
Subject to compliance with applicable laws and regulations, traders from all countries, excluding OFAC-listed countries, can take part in our program, unless otherwise limited at the Company’s discretion.
Affiliates are credited for referrals when a user creates an account using a link or discount code provided by the Affiliate.
No refunds are offered.
Merging funded accounts is not a standard offering and is always handled on a case-by-case basis at the Company’s discretion.
When it may be possible:
– If multiple assessments of the same product tier, step, and trading platform were passed at the same time, and the trader prefers one consolidated funded account at enablement.
– Example: Two DXTrade 1-Step accounts (100k + 400k) passed together may be merged into a single 500k DXTrade 1-Step funded account.
When it is not possible:
– Accounts across different platforms (e.g., DXTrade vs. MatchTrader).
– Accounts across different steps (e.g., 1-Step vs. 2-Step).
– Across accounts with different rule sets or parameters (e.g., old funded without Consistency Rule vs. new funded with Consistency Rule).
Important to note:
– If accounts are merged, all current rules (including the Consistency Rule, if applicable) will apply to the new combined account.
– Outside of the scenarios above, merging requests are at the Company’s discretion and not guaranteed.
Prohibition of Gambling Practices:
Engaging in inappropriate risk management practices, such as gambling, “all-in” trading, or excessively leveraging positions, is strictly prohibited. Trading activity that resembles gambling—such as consistently placing trades prior to news releases or other binary events—will not be tolerated.
Excessive risk-taking and gambling are defined by the percentage of an account risked in a single trade or across a series of trades or positions. An “all-in” trade refers to committing all or a substantial portion of available capital or margin to a single trade. Similarly, excessive and improper use of leverage occurs when a trader risks a significant portion of their account in one trade or across a series of one-directional trades and positions.
If you are found to be engaging in such activities, the Company reserves the right to immediately close your account and such closure may include the forfeiture of any fees owed to you by the Company, in the Company’s sole discretion.
Copy Trading
Copy trading from one account to another is only permitted if the trader owns all the accounts in question.
Group trading, signal services, passing services, or any other methods that bypass individual strategy are not allowed.
Engaging in trades that mirror or closely align with another trader or group of traders across multiple accounts is strictly prohibited.
Using automated trading systems (EAs) or third-party trading strategies that facilitate copy trading is strictly prohibited
Reverse Trading/Group Hedging
Hedging or executing reverse trades within a single account is not a prohibited trading activity.
Executing a buy trade on one account and a sell trade on another account, or vice versa, is strictly prohibited.
Group hedging across multiple accounts and/or coordinating opposing positions at one or multiple prop firms practice is strictly prohibited.
You are permitted to purchase and participate in only one evaluation of a specific account size and a specific plan type at a time, regardless of trading platform.
- Example: You can have one 100k One Step Plan and one 100k Two Step Plan active, simultaneously. However, you cannot have one 100k One Step Plan on DXtrade and another 100k One Step Plan, regardless of platform.
A maximum of $1 million in active evaluation plans per person is permitted. This can be composed of multiple assessments.
Commissions or commission-equivalents may be charged in connection with your trading activity. Rates and methods of application can vary by asset class and are determined by our liquidity providers, and may be adjusted periodically to reflect market conditions. In addition, it’s important to note that positions held overnight may incur swap rates. These rates vary by asset class and are subject to change.
While our current leverages and margin requirements are fixed, we reserve the right to implement tiered or variable margin requirements at our discretion, and such changes may be made without prior notice.
We utilize an aggregate source of pricing and liquidity from multiple brokers and liquidity providers. The current liquidity providers use a number of different tier 1 banks, prime brokers, market makers and other liquidity sources to derive their pricing, and those underlying liquidity providers change constantly. Aggregating liquidity providers while maintaining multiple sources of liquidity allows us to provide competitive pricing and execution, while reducing reliance on a sole liquidity provider.
All market pricing and trade executions are provided by the brokers, without any alterations or modifications on our part. Moreover, we do not adjust transaction costs such as bid-offer spreads, markups/markdowns or swaps beyond what is set by our brokers.
Please note that the composition of liquidity providers may vary depending on the platform.